Since the early days of Folsom Labs, our goal has been to supercharge the growth of the solar industry by offering powerful software tools to empower solar developers around the world.
As we consider how best to position our product and customers for the next chapter of the industry’s growth, we have decided that the best path is to team up with Aurora Solar. So we are excited to announce that Aurora Solar has acquired Folsom Labs. We’re delighted to join a team that shares our vision for the future of the solar industry, and our commitment to customers.
Good for the solar industry
Aurora and Folsom share a common mission: to accelerate the solar transition by enabling any solar professional to design, quote, and sell a high-performance solar array quickly. By combining our respective leadership in residential and C&I solar software, we can provide a truly industry-leading software suite that gives customers the end-to-end platform that they have been asking for. By pooling our resources, we can amplify our impact, speed up the pace of new products, and ultimately be a better partner for our customers.
We’ve both built very large user bases, and we both succeed for different reasons. Our plan is to keep both products in the market, and maximize how much we can learn from each other - both at the product level, and in the ways we support and empower our customers. This also aligns with Aurora’s mission to support multiple customer types and applications with multiple products.
Good for our customers
One of the common threads between Folsom Labs and Aurora is our mutual focus on delighting our customers. With this combination, we get more resources to double-down on making HelioScope as powerful-yet-easy-to-use as it can possibly be; and in particular, the best-in-class solution for the C&I market. Over the coming months, there will be opportunities for us to combine forces with Aurora across our products and teams, sharing best practices to continuously deliver a better product and overall customer experience.
Curious about how Aurora might support your operations today, alongside HelioScope? Join us for a webinar on September 1st where we’ll share details on how the products & roadmaps compare, and how you can combine both products to build an even more effective sales process. Register here.
A moment to celebrate - but also Day One of what’s next
This is a big moment for our team - and also one that we couldn’t have done without our customers and users. It’s been a great journey so far, and we’re thrilled to be joining forces with Aurora as we double down on our mission & objectives.
Thank you again for your support through the years, and we look forward to charting an even more exciting path ahead.
You can read the full press release here.
Frequently Asked Questions:
What happens to my HelioScope account?
You can continue to use your HelioScope account as before - in the short term, there are no changes to HelioScope at all. In the longer term, we expect a lot of great new features to be rolled out, so stay tuned!
Will pricing or billing change?
There are no changes to pricing or billing for HelioScope. Monthly or annual subscriptions will continue renewing as normal.
As a HelioScope customer, do I now also get access to Aurora's software?
The license/access models for both HelioScope and/or Aurora remain the same as they were before the merger, so if you had purchased just one license, then you still have access to that one product. However, a number of solar developers use both HelioScope and Aurora in combination. You can visit Demo - Aurora Solar to sign up for a demo and trial account with Aurora, or sign up for our joint webinar here.
I use both programs already, can I get a discount?
Unfortunately, no. Both programs are already a great value, and are geared toward different use cases and applications. So there aren’t any plans for bundle-pricing discounts.
Is my data safe? Are there any changes to the Terms of Service?
Who can I contact for support?
If I have both accounts, can I just talk to / email one point person for support?
Both products are technically demanding - and as such, for now, you will continue to talk to the separate support teams for questions related to each product.
Will I continue to have access to chat support?
Yes, you will still have access to chat and all of the support that you know and love.
Will HelioScope continue to support customers outside of the United States?
Yes, we will absolutely continue to support all of our customers across the globe.